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Zendesk Webhook Documentation Review

Blog post from Svix

Post Details
Company
Date Published
Author
Ken Ruf
Word Count
884
Language
English
Hacker News Points
-
Summary

Zendesk's webhook documentation is comprehensive and user-friendly, offering detailed information about signature verification, event catalog, retry policy, troubleshooting and failure recovery, and testing tools. The documentation stands out for its thoroughness in explaining the "webhook circuit breaker" feature and providing a full event catalog with sample payload schemas. However, it could benefit from using a constant time comparison function in the signature verification code sample and adding sections on testing and troubleshooting webhook endpoints. Overall, Zendesk's documentation is impressive and helps users follow best practices for receiving webhooks.