OpenClaw Memory Troubleshooting: Separate Capture from Recall

OpenClaw memory issues should be diagnosed by separately verifying whether information was captured, became searchable, and was retrieved within the intended account or session scope, since installing a Supermemory integration or seeing a successful connection indicator does not confirm end-to-end functionality. Users should follow the current documented integration instructions, confirm the active configuration, and use non-sensitive test facts to independently test persistent capture and recall from a fresh session. If stored information is not retrieved, likely causes include scope restrictions, filters, processing delays, or query relevance; if retrieved information is ignored, the final context or conflicting instructions should be examined. Testing should also include correcting and deleting saved facts, checking separation between projects or identities, and avoiding duplicate saves that can hide underlying retrieval problems.

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