ASA expanded: Eliminate review queue bottlenecks with AI agent coverage of flagged messages
Blog post from Sublime Security
Operational efficiency in security teams is significantly enhanced by the expansion of the Autonomous Security Analyst (ASA), an AI triage agent that now analyzes emails flagged as suspicious or unknown by the Sublime platform, which previously required manual review. This development allows ASA to autonomously handle over 99% of emails, enabling security analysts to focus on edge cases and reduce the time end users interact with potentially harmful emails. By utilizing tools like Natural Language Understanding and link analysis, ASA delivers high-confidence verdicts and automates triage actions, reducing human analyst interaction by 99.7%. Deployed across various environments with positive feedback, ASA's expanded capabilities represent a significant leap in automation, promoting a "set it and forget it" approach to email security without compromising effectiveness.