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What is a bot and how do they work

Blog post from Stytch

Post Details
Company
Date Published
Author
Alex Lawrence
Word Count
2,427
Company Posts That Month
6
Language
English
Hacker News Points
-
Post removed?
No
Summary

Bots, short for robots, are computer programs designed to automate tasks and are omnipresent across the internet, performing functions from web crawling to simulating human conversation in customer service settings. Originating with the 1966 chatbot ELIZA, bots have evolved significantly, now leveraging machine learning, artificial intelligence, and natural language processing to enhance their capabilities. While they offer efficiency and improved user experiences, especially in customer service and social media engagement, bots also pose significant cybersecurity threats. Malicious bots can perform activities like scraping data, executing DDoS attacks, and spreading misinformation, challenging platforms to implement sophisticated detection and prevention measures. Companies invest heavily in bot management solutions, employing strategies like CAPTCHA, behavioral analysis, device fingerprinting, and multi-factor authentication to mitigate risks and ensure secure online interactions.

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