Bot mitigation for identity and access management

Bot mitigation is an essential aspect of customer identity and access management (CIAM) that focuses on distinguishing between human users and bots interacting with applications, thereby protecting against various cyber threats such as phishing, credential stuffing, and account exploitation. With over 60% of internet traffic attributed to bots, half of which are malicious, effective bot mitigation strategies are crucial for safeguarding both application integrity and user accounts. Malicious bots can facilitate both first-party fraud, where attackers create fraudulent accounts to exploit rewards or resell resources, and third-party fraud, where existing accounts are taken over through credential stuffing or phishing. Common bot mitigation solutions include CAPTCHA, which presents challenges that bots typically cannot solve, and device fingerprinting, which identifies devices based on unique attributes to differentiate them from bots. The choice of mitigation strategies should be tailored to the sophistication of the threats and the sensitivity of the data involved, with layered approaches often being more effective against highly advanced attackers.

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