Telemedicine Software Development: 3 Key Elements of an Optimized Customer Experience
Blog post from Stream
Telemedicine, fueled by modern technology and accelerated by the COVID-19 pandemic, is projected to reach a market value of $459 billion by 2030, offering remote healthcare services through online chat and video conferencing. The development of telemedicine platforms involves addressing technical complexities and ensuring compliance with key regulations such as HIPAA, SOC-2, and GDPR to protect patient data. The Stream Chat API enhances telemedicine by providing encrypted, scalable, and feature-rich chat functionalities, while its partnership with Dolby.io offers high-quality audio and video capabilities for immersive and effective consultations. These technological integrations not only improve patient-doctor communication but also support the growth and reliability of telehealth services, making healthcare more accessible globally.