Stream Chat Connects Taskers & Users Faster Than Ever Before
Blog post from Stream
TaskRabbit is a platform that connects users with local independent contractors, known as "Taskers," for a variety of home-related tasks, offering a user-friendly system for booking, paying, and reviewing services. Communication between clients and Taskers is crucial, and TaskRabbit's original in-house chat system was unreliable, leading them to seek an external solution. After evaluating several vendors, TaskRabbit chose Stream for its high-performance real-time chat capabilities and its React Native library, which other alternatives lacked. Stream's flexibility and adaptability, along with its supportive partnership approach, convinced TaskRabbit to integrate it into their app, enhancing communication with features like multi-party groups and internationalization. TaskRabbit's integration with Stream allows users to book appointments directly through chat, which is expected to significantly benefit the business by streamlining communication and improving user experience. This partnership aligns with TaskRabbit’s broader goal of simplifying everyday life for users while providing Taskers with flexible work opportunities.