Save and Send Chat Transcripts with SendGrid

This tutorial provides a comprehensive guide to building a chat application capable of sending chat transcripts via email using Stream Chat and SendGrid. It outlines the process of setting up a real-time chat feature with Stream's API and SDKs and integrating SendGrid for email functionality. The tutorial requires basic knowledge of node.js, React, and Express, while also detailing the setup of trial accounts for Stream and SendGrid. Users are guided through configuring their development environments, creating Stream Chat channels, and automating the sending of chat transcripts when a user closes their browser window using React's useEffect() hook. Essential backend processes, such as constructing the email message and using SendGrid's API to send the transcripts, are also covered, with attention given to potential error handling through a try-catch block. This hands-on guide emphasizes the simplicity and utility of the integration, leveraging the capabilities of Stream and SendGrid to enhance user engagement and support efficiency.