Reimagining Dating App UX: A Fireside Chat with Stream and Feeld at GDI London

In September 2023, Stream, a global chat API provider, sponsored GDI London and hosted a discussion with Feeld, a dating app known for serving open-minded individuals. During the chat, Elaine McGlaughlin from Stream and Ross Gibson from Feeld discussed the evolution of Feeld's chat functionality, highlighting the transition from in-house management to partnering with Stream in 2018 following the closure of their previous chat provider. This partnership allowed Feeld to enhance its messaging capabilities and focus on developing unique features rather than maintaining core chat functionalities. Stream's responsive support and continuous feature updates were pivotal, allowing Feeld to integrate services like the React Native SDK and UI components, ultimately fostering better user experience and scalability. The collaboration also extends to moderation efforts, with Feeld beta-testing Stream's Auto Moderation, demonstrating a proactive approach to user safety and interaction quality. The event also featured a Q&A session where topics such as data ownership, messaging capabilities, and moderation practices were addressed, underscoring Stream's role in managing message content while Feeld maintains ownership of connection data.