How This Telehealth Startup Connects Patients & Dermatologists

Dermatologists rely on visual assessments for diagnosing skin conditions, and telehealth tools that allow patients to send images of skin lesions to doctors are increasingly valuable, though image standardization remains a challenge. MatchLab AI, a startup in Cambridge, Massachusetts, is addressing this by developing a virtual examination app that utilizes AI algorithms and image analytics to facilitate remote dermatological diagnoses. The app integrates a third-party chat solution from Stream to ensure secure and efficient communication between patients and doctors, allowing for a continuous dialogue and more frequent updates on a patient's condition or treatment. This integration was necessary due to the limited resources and tight deadlines faced by the startup, as well as the need to meet security requirements of a contract with a major research hospital. Stream's APIs provide the ease of use and security necessary for MatchLab AI to focus on its core mission of improving patient access to dermatological care, potentially transforming healthcare by enabling more dynamic and empathetic communication between patients and providers.