How Stream Chat Helps Run The World Build Communities Through Interactive Online Experiences

Run The World, a virtual event platform founded in 2019, integrated the Stream Chat API to enhance its chat functionality, addressing the need for a scalable, feature-rich messaging solution to support its rapid growth and user engagement. With the shift from in-person to virtual events in 2020, the platform sought to replicate the interactive experience of offline events, emphasizing attendee engagement and social interactions through advanced chat features like direct messaging, thread replies, and message reactions. The decision to partner with Stream was driven by its easy-to-use SDKs, flexible framework, and enterprise custom pricing model, which aligned with Run The World's culture of rapid development and iterative enhancements. These improvements have allowed Run The World to offer a polished, reliable chat experience that scales with its growing user base, supporting events with high-profile speakers and attendees. The platform continues to leverage Stream's features to maintain its competitive edge and plans to use chat metrics to inform event strategies, reinforcing its position as a leading player in the virtual event space.