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How AI Can Help Identify & Moderate Harmful Content

Blog post from Stream

Post Details
Company
Date Published
Author
Emily N.
Word Count
157
Company Posts That Month
14
Language
English
Hacker News Points
-
Post removed?
No
Summary

At DeveloperWeek Europe 2022, Machine Learning Engineer Chiara Caratelli discussed the use of Natural Language Processing (NLP) technology to identify and moderate commercial spam in live chat environments. She highlighted how AI solutions can assist human moderators in managing large volumes of messages to prevent harmful content from reaching users, thereby maintaining the trust and safety of platforms. Caratelli explained advanced AI techniques that can outsmart even the most sophisticated spammers, demonstrating how AI-driven chat moderation can enhance user experiences in virtual events and live streams. Additionally, attendees were encouraged to explore in-app messaging capabilities by engaging with a free 30-day chat trial from Stream.

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