Hopin Connects Millions of Virtual Event Attendees per Month With the Help of Stream Chat

Hopin, founded in 2019, sought to enhance its Virtual Venue's chat functionality to accommodate increasing demand for virtual and hybrid events, ultimately selecting Stream's Chat API for its reliable infrastructure and ability to handle millions of concurrent connections. This partnership allowed Hopin to seamlessly integrate Stream’s React Chat SDK within six months, resulting in improved user engagement and satisfaction through feature-rich messaging tools such as emojis, reactions, and Giphys. The collaboration with Stream was marked by a strong emphasis on partnership and support, with Hopin's engineering team working closely with Stream to address integration challenges and customize the chat's user interface. The adoption of Stream's API contributed to higher user retention and engagement, as attendees could focus on networking and event content without technical disruptions. As hybrid events become more prevalent, Hopin is positioned to maintain its leadership in the virtual event platform market by ensuring both in-person and online participants have equal opportunities for engagement, reinforcing the company's mission to make the world feel closer.