10 HIPAA Compliant Chat Apps â Live Chat, Text Messaging & Video
Blog post from Stream
With the advancement in secure healthcare communication technology, there are numerous HIPAA-compliant applications available that facilitate secure interactions with patients while safeguarding their Protected Health Information (PHI). These applications cater to various healthcare roles, from doctors and nurses to hospital managers, offering features like live chat, video chat, text messaging, and group messaging, without necessarily requiring app downloads. Notable apps include OhMD, Backline, MedChat, Luma Health, Health Engage, Well, Trillian, and Tiger Connect, each providing unique capabilities such as secure messaging, appointment scheduling, and automated patient communication. Additionally, platforms like Stream offer customizable solutions for building in-house HIPAA-compliant messaging services, ensuring data protection and compliance through encryption and legal agreements. These innovations aid in enhancing patient engagement, streamlining communication processes, and supporting remote healthcare delivery effectively.