Data Governance Drives Change in Financial Services

In the realm of financial services, Banco Inter in Brazil serves as a case study in using data governance to drive organizational change and accountability. The bank implemented a data mesh architecture to democratize data access while introducing a chargeback model that links data consumption to accountability, enabling departments to assess and manage their data usage effectively. This initiative not only reduced costs but also improved transparency and fostered collaboration across operational silos. By aligning data usage with business outcomes and employing strategic data design, Banco Inter has enhanced its readiness for future projects and positioned itself for long-term success. The bank's approach underscores the importance of visibility, governance, and interoperability in achieving analytics maturity, offering valuable lessons for financial institutions aiming to modernize operations and leverage data as a strategic asset.