What Insurance IT Buyers Require in a Vendor Security Questionnaire (SSO/SCIM Edition)

Insurance carriers, brokers, and MGAs increasingly scrutinize vendors’ identity controls in security questionnaires because human and third-party factors account for substantial shares of reported breaches and because insurance regulations require licensees to assess service-provider safeguards. These reviews commonly examine SAML or OIDC federation, customer-enforced MFA, SCIM provisioning and deprovisioning, authentication-log retention, support access controls, tenant isolation, and evidence that access is removed promptly after a producer’s employment or appointment ends. Strong responses describe technical mechanisms and attach verifiable artifacts, such as configuration documentation, sample assertions, provisioning and authentication event logs, retention policies, approval records for support access, and compliance reports. The guidance emphasizes that vendors are more often delayed by missing evidence than missing capabilities, particularly when they cannot prove deprovisioning, identify all authentication paths, meet expected log-retention periods, or explain subsidiary access boundaries. Prepared evidence packs, measurable deprovisioning commitments, and early implementation of federation, SCIM, and exportable logging can reduce review delays, which commonly span six to twelve weeks and may lead to contractual requirements.

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