SCIM Deprovisioning: The Part Every SaaS Gets Wrong
Blog post from SSOJet
The Ponemon Institute's 2023 report highlights that organizations spend an average of $16.2 million annually addressing insider threats, with each incident taking 86 days to contain, often due to unrevoked access. The SCIM protocol was designed to automate user deprovisioning to mitigate this risk, but many SaaS applications only implement the user creation part, neglecting the deactivation process. Effective deprovisioning involves responding to PATCH requests, which set a user’s active status to false, and is crucial for truly revoking access, including invalidating active sessions and tokens. This process is essential for meeting security compliance, such as SOC 2 audits, which require evidence of access removal. Soft deletes, which deactivate users while retaining records, are considered safer as they preserve data integrity. The text also emphasizes the importance of handling deprovisioning failures and re-provisioning correctly to avoid security breaches. Tools like SSOJet help streamline the SCIM deprovisioning process by providing a consistent and compliant deprovision signal across different identity providers, thus reducing the risk of insider threats.
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