Company
Date Published
Author
-
Word count
766
Language
English
Hacker News points
None

Summary

The adoption of voice technology is increasing as companies recognize its value in improving customer experiences, streamlining workflows, and increasing revenues. The region expected to see the largest growth in speech recognition technology post-COVID-19 is Asia Pacific, driven by the growing economy and population. North, Central, and South America, as well as Europe, are also predicted to adopt voice technology rapidly due to economic, social, and technological factors. Voice technology will cover additional languages such as Spanish, with a focus on any-accent language packs, in the next three years. The perception of accuracy for voice technology is specific to use cases and businesses, with improvements expected in word error rate, noise handling, and accent-independent language packs.