Compliance and RegTech solutions are playing a crucial role in improving operational efficiency, agility, financial transparency, and information governance for organizations dealing with personal or sensitive information. Regulatory compliance is essential to avoid fines and protect customer data, as seen in the UK's £400 million worth of fines issued by the Financial Conduct Authority in 2019. RegTech solutions utilize voice technology to analyze and transcribe voice data, enabling organizations to identify duplicate content, reduce risk, and derive insights from interactions. The adoption of such solutions improves information governance, ensuring regulatory compliance while delivering a better service and protecting customers. By leveraging speech recognition technology, organizations can extract valuable insights from voice data, monitor customer communications effectively, and minimize fines, ultimately improving their business reputation.