The survey found that almost all C-level executives regard voice data as valuable or very valuable to their organization, and over three-quarters believe a 'voice-first' strategy will be in place within five years. Voice technology is transforming voice calls into text to help organizations search for compliance purposes, providing real intelligence on context, sentiment, intent, emotion, and actions. By converting voice call recordings into text, companies can retain, manage, search, analyze, and retrieve voice records effortlessly, accelerating compliance investigation times and protecting their brand. The rise in machine learning and artificial intelligence is taking monitoring and compliance management to the next level, providing flexibility to apply industry or channel-specific vocabulary to a voice technology system. Voice technology automates monitoring and discovery over vast call recordings for compliance purposes, enabling supervision and monitoring at scale while delivering a better service and protecting customers.