Company
Date Published
Author
Reggie Mitchell
Word count
812
Language
English
Hacker News points
None

Summary

While Unified Comms platforms have become a norm, the market is highly competitive, and providing a robust speech-to-text service that drives business value differentiation and accessibility for all is crucial. Many businesses are now seeking solutions with broad language and accent coverage, such as Speechmatics' technology available in 48 languages, to cater to their global workforce. By offering speed and accuracy, businesses can minimize manual human transcription costs and differentiate themselves against competitors. Additionally, features like Advanced Punctuation, Speaker Diarization, and Language Identification enable accurate notetaking and sales analytics, making it possible for businesses to include those who can't attend meetings or access data from archived audio files quickly and securely. By integrating Speechmatics' speech-to-text API, solution providers can push their Unified Comms offering to the next level and capitalize on the monumental growth of online and hybrid meetings.