Speechmatics is a company that focuses on developing advanced speech-to-text technology. Their VP of Machine Learning, Will Williams, has been with the company for over eight years and has worked on various projects to improve their machine learning capabilities. He emphasizes the importance of representation learning in improving the accuracy of speech recognition systems. The team at Speechmatics is driven by research and development and focuses on tackling complex problems such as language models and acoustic models. Will Williams looks for individuals with a desire to learn, grit, and collaboration skills when hiring for machine learning roles. His goal for the future is to achieve true intelligence in machine learning, where models can encounter new information and respond intelligently, rather than just relying on pre-programmed answers.