Socure Impact Stories: Top Gaming Provider Adds $12M in Customer Lifetime Value With Socure
Blog post from Socure
An online gaming company replaced its legacy KYC provider with Socure Verify and Global Watchlist to improve identity verification, regulatory compliance, and customer onboarding for its digital sportsbook platform. Socure reportedly auto-approved 61% of applications previously rejected by the incumbent vendor, raising the overall auto-acceptance rate from 84.5% to 91.3% and enabling roughly 200,000 additional successful applications each year. Improved verification also reduced manual-review volume by 55%, from 6% to 2.7%, while the expanded customer base was estimated to add $12 million in potential customer lifetime value. The case study presents AI-driven verification and broader data resources as tools for reducing friction for legitimate users while streamlining compliance operations.
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