Identity Verification Should Work for Everyone: How Socure Designs Accessible Identity Verification
Blog post from Socure
Socure argues that digital identity verification must balance strong fraud prevention with accessibility because inaccessible verification can prevent people with disabilities from opening accounts, accessing services, or proving who they are online. Its Predictive Document Verification product for web, iOS, and Android is designed to reduce visual and physical demands through features such as automatic document capture, passive biometric liveness checks, haptic feedback, screen-reader support, and actionable guidance. The company notes that these design choices can benefit both disabled users and the broader public by simplifying capture and reducing reliance on color, precise movement, or manual actions. Socure evaluates the product against WCAG 2.2 Levels A and AA and applicable Section 508 requirements, including newer criteria related to visible focus, target sizes, redundant entry, consistent help, and accessible authentication. It describes accessibility as an ongoing product responsibility supported by regular independent testing, automated and manual assessments, assistive-technology testing, and Accessibility Conformance Reports based on the VPAT framework.
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