Snyk has implemented a unique contribution culture for its user documentation, adopting a "docs-as-code" process that mirrors the code development process. This approach allows hundreds of active contributors to create, update, and improve content using developer-friendly platforms and tools. The documentation team writes the first draft in the GitBook writing environment, enabling contributors to quickly contribute without manual porting and reformatting. Snyk's contribution culture has led to over 250 active contributors and nearly 10 changes each day. The company is now focusing on improving its documentation's quality, matching user experiences and types, and providing more "opinionated" prescriptive content. This includes transforming the information architecture to match user journeys and personas, providing clear descriptive and prescriptive documentation, and creating a simplified targeted structure for different user types. Snyk aims to enhance its documentation with AI-powered quick answers, embedding content closer to the user experience, and publishing a full error message catalog.