In a rapidly changing market, Telgoo5 Technology, a provider of customer service-as-a-service and online charging systems for mobile telecom operators, found its solution in SingleStore, a fully distributed relational database with full SQL support and high concurrency. Previously relying on MySQL-based solutions, Telgoo5 experienced frequent downtime, missed connections, and performance issues due to manual sharding and lack of scalability. After migrating to SingleStore, the company achieved significant improvements, including nearly 80% faster connection times, reduced downtime, increased business scale, and enhanced flexibility. With its new infrastructure, Telgoo5 can now run machine learning models and AI programs, providing a competitive edge in the telecom billing and revenue management market. The company's CEO, Sandip Mehra, attributes their success to SingleStore's cloud-native solution, ease of operations, and scalability, enabling them to grow their business while maintaining excellent customer satisfaction. With SingleStore, Telgoo5 is well-positioned to address the growing demand for 5G services, providing real-time charging and customer rating capabilities with faster response times.