Forrester TEI: Sigma Delivered 321% ROI and Payback in Under 6 Months

A commissioned Forrester Total Economic Impact (TEI) study on Sigma reveals that a composite organization could achieve a 321% return on investment (ROI) over three years, with payback realized in under six months. The study aggregates data from interviewed customers, highlighting key drivers such as $2 million in productivity gains by shifting tasks from overburdened data teams to self-service, saving 49,400 end-user hours over three years, and saving $500,000 in legacy costs as 95% of users transition to Sigma. Additionally, the study notes an acceleration in time-to-market initiatives by three months, generating $475,000 in new value due to increased speed. These findings emphasize operational efficiencies such as reduced waiting times, decreased redundant work, and minimized overlap in tools, rather than merely superficial improvements. The study suggests that enabling more users to work directly with governed data reduces the strain on analysts, enhancing organizational throughput beyond just self-service capabilities.