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Introducing User Feedback

Blog post from Sentry

Post Details
Company
Date Published
Author
David Cramer
Word Count
609
Company Posts That Month
4
Language
English
Hacker News Points
-
Post removed?
No
Summary

The Sentry project is introducing a new feature called User Feedback, which brings back classic crash dialogs to desktop software, allowing users to provide valuable feedback to developers. The goal of this feature is to create a better relationship between the development team and their customers by making it easier for them to interact with each other. To get started, users need to have a Sentry account and set up the User Feedback section in their project's settings, which typically involves hooking into the global error handler. The feedback dialog will be displayed when an error occurs, allowing users to provide additional information that can help developers diagnose issues more effectively. This feature aims to improve the support loop between developers and customers, providing a better experience for users and helping teams tighten their support.

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