As a pragmatist, the author believes testers should be part of scrum teams to advance communication and collaboration between departments. In the business setting, withholding critical information from each other is detrimental and can lead to major communication breakdowns. The author argues that including testers in scrum teams would make their job easier and improve efficiency. By maintaining an open line of communication, all parties involved would benefit, providing valuable context and knowledge about projects. This approach would be more effective than the current wall-like structure between QA professionals and software developers.