The Gilt mobile team has been working to improve their testing processes to ensure a stable and enjoyable shopping experience for their customers, given the increasing importance of mobile in their business. They have migrated to a more automated testing approach, using tools like Appium, which allows them to test native apps without including SDKs or recompiling the app. This enables them to use preferred test practices, frameworks, and tools. The team is also exploring ways to take automation to the next level, such as integration testing and TDD-centric workflows, with the goal of creating a culture that promotes proactive testing. They are leveraging existing tools and technologies, like KIF and Selenium, to achieve this goal, and encourage other engineers to get involved in fixing Appium's shortcomings.