It worked on my machine - Communication Trap
Blog post from Sauce Labs
The "Communication Trap" refers to the phenomenon where developers and QA professionals hear "it doesn't work on my machine" repeatedly, indicating that there is a lack of consistency in bug reporting. This can lead to wasted time and resources as bugs are reported with insufficient information, causing back-and-forth between the reporter and the engineer trying to reproduce the issue. To avoid this, having a uniform language/template for bug reports can help reduce uncertainty and speed up resolution. A good template should include key details such as summary/title, environment, build, devices, priority, steps to reproduce, expected result vs. actual result, requirements, and wireframes, which helps ensure clarity and promotes consistency across the team, regardless of who enters the ticket.
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