10 Things Testers Wish CIOs & CTOs Knew About Testing: The Goal of Testing is Risk Mitigation, Not Perfect Software

The goal of testing is not to create perfect software, but to mitigate risk and protect revenue and the customer experience. Software is never perfect, and testers should focus on identifying security flaws and other critical issues that could impact the brand, rather than just searching for minor defects like typographical errors. A risk-based approach is necessary to prioritize the most important parts of the software and ensure a positive overall customer experience.