The article highlights common pain points faced by Quality Assurance (QA) managers in implementing Agile methodologies and automation tools. Despite efforts to adopt Agile and automate testing, many organizations struggle with resource constraints, company culture, and lack of management buy-in. The two QA managers interviewed, Sue and Brian, shared their experiences with varying degrees of success. They discussed challenges such as security protocols, compliance, and tedious manual testing, which can lead to morale issues. However, they also highlighted successes, including the implementation of automation tools, standardized reporting, and improved communication between teams. Ultimately, the article suggests that effective QA management requires a combination of training, mentorship, and collaboration between developers and QA engineers to foster a culture of quality and innovation.