You don’t need a paid plan to use AI Root Cause Analysis

Root Cause Analysis (RCA) is a tool designed to help users understand the reasons behind errors in production by linking errors to their likely causes, thereby reducing investigation time and enhancing productivity. Previously available only with AI credit-inclusive plans, RCA can now be accessed by free plan users through a purchasable AI credit subscription, offering flexibility in AI-powered feature usage. An RCA analysis typically consumes 500 to 700 credits, with subscriptions starting at 15,000 credits for $5 per month, enabling approximately 20 to 30 analyses monthly. RCA is particularly beneficial for unfamiliar code, regressions, and complex cross-service issues. The AI credit system will support future AI features, allowing teams to transition smoothly from error detection to understanding. While paid plans offer additional events, retention, and workflow features, they now begin at lower prices and include AI credits. Users on the free plan can opt for a credit subscription to utilize RCA without altering their current plan.