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What is alert fatigue?

Blog post from Rollbar

Post Details
Company
Date Published
Author
-
Word Count
296
Company Posts That Month
12
Language
English
Hacker News Points
-
Post removed?
No
Summary

Alert fatigue occurs when excessive low-value notifications cause engineers to ignore alerts, potentially including critical incident signals. It is commonly driven by error-grouping systems that treat variable details such as user IDs as separate failures and by fixed alert thresholds that react poorly to normal traffic variation or unusual off-hours anomalies. Rollbar addresses duplicate alerts by removing variable data such as timestamps, email addresses, IP addresses, and many numeric values before fingerprinting errors, while retaining likely error and HTTP status codes that may indicate distinct issues. Its Adaptive Alerts use two weeks of historical activity to establish a baseline, allow teams to set a minimum exception rate, and complement muting options that suppress notifications without removing an item from a project.

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