Docfield is a LegalTech start-up that offers a comprehensive contract lifecycle management solution, aiming to bring efficiency and collaboration to digital contract creation, signing, and management across various industries. As a scale-up company, they emphasize providing tailored customer experiences by leveraging tools like Rollbar, which integrates seamlessly with their Rails backend to automatically detect and report issues, eliminating the need for manual bug reporting. This integration, combined with Slack, GitHub, and Notion, allows their product team to prioritize and address issues effectively. After evaluating several error monitoring tools, Docfield chose Rollbar for its user-friendly interface, advanced diagnostic capabilities, and cost-effectiveness, appreciating its focus on core functionalities without unnecessary extras, as well as its transparent pricing and effective customer support.