Content Deep Dive
Announcing Rollbar Live In-App Chat Support
Blog post from Rollbar
Post Details
Company
Date Published
Author
-
Word Count
167
Language
English
Hacker News Points
-
Summary
Rollbar has introduced a live in-app chat feature, available to all users regardless of their subscription plan, allowing them to connect directly with a customer engineering team member for real-time support within the Rollbar application. This initiative aims to enhance the support experience by providing immediate assistance without delays, ensuring users can quickly resolve product-related queries. To access this feature, users simply log in to their Rollbar account and click on the chat bubble located at the bottom right of the screen to begin a conversation. This new support channel is designed to be beneficial for both new and experienced Rollbar users, offering timely help when needed.