Solera Health, a company connecting individuals to health interventions, faced challenges in developing internal tools as they grew, initially relying on a CRM and one-off applications. DevOps Engineer Kenneth Molnar and Software Engineer Kee Han Ooi explored using React for building internal tools but found it time-consuming and resource-intensive. Instead, they adopted Retool, a low-code platform, which allowed for faster, more efficient development of internal applications without extensive infrastructure management. Retool's capabilities enabled Solera Health to create various internal dashboards, like the Provider Admin Dashboard and the CareManager Dashboard, streamlining information access and improving operational efficiency. This shift not only accelerated their internal app development but also allowed their engineering team to focus more on customer-centric projects. By leveraging Retool's prebuilt components and integration capabilities, Solera Health improved their internal service levels and ultimately enhanced their ability to provide health solutions, while also benefiting from Retool's support and feedback mechanisms.