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Blog post from Retool
In 2024, AI technology continues to be seen both as a tool with significant potential and a subject of skepticism among tech professionals, with many viewing it as slightly overrated despite its rapid proliferation. A survey of around 750 individuals across various industries and roles revealed that while adoption rates are moderate, with sectors like consulting, real estate, and consumer goods leading in AI implementation, many companies still face challenges in achieving transformative impacts. The majority of respondents use AI tools such as copilots weekly, reporting productivity gains, especially with daily use. However, AI's integration into workplaces is not without issues, as concerns about data security, resource allocation, and model reliability persist. Furthermore, while leadership is generally keen on increasing AI investments, there remains a disparity between enthusiasm and practical application, with some individuals still using AI covertly due to unclear company policies. The study also highlighted that while AI-powered chatbots are prevalent, they may not represent the most innovative use cases, as many organizations are exploring internal applications like automating workflows and writing code. Despite the mixed sentiment, there is optimism about AI's future utility and a belief that its role in both internal and external business functions will expand as the technology matures.