How Marqeta applies its security-conscious SDLC framework to Retool's platform

Marqeta, a modern card issuing platform, has effectively integrated Retool, a high-level development platform, to enhance its internal operations by streamlining development processes and maintaining compliance with industry standards such as PCI and SOX. The adoption of Retool was driven by the need to manage the company's rapid growth, automate manual processes, and minimize risks associated with manual changes while enabling secure and efficient internal operations. By deploying a multi-instance Retool architecture integrated with their Git-based SDLC, Marqeta achieved environment segmentation, predictable deployments, and rapid software releases. This setup empowered non-technical users to perform tasks efficiently and securely, thus improving platform reliability and reducing production incidents. The use of Retool applications in production support and customer onboarding has significantly decreased incident resolution times and expedited the onboarding process, thereby enhancing productivity and value delivery without overburdening development resources.