Upon joining Retool, the author was impressed with the streamlined Salesforce setup led by Jonathan Krangel, yet noted the reliance on spreadsheets and other tools due to Salesforce's limitations in UI and reporting. They addressed these challenges by developing a sales forecasting app in Retool, which streamlined data collection and reporting, saving significant time weekly. The app provides more flexibility in reporting compared to Salesforce, allowing for customized and efficient data handling without extensive maintenance. It also improves Salesforce data integrity by integrating user-friendly notifications and alerts, encouraging accurate data entry. The Retool app reduces the need for multiple tabs and offers a centralized, dynamic interface for sales reps, enhancing user experience. This suite of Retool applications has become integral to Retool's GTM strategy, offering substantial time savings and operational efficiency, enabling more time for sales activities. Additionally, Retool has introduced Debug Tools to aid developers in quickly resolving errors within their apps, further enhancing the platform's functionality.