Doorstead, a property-tech startup, is revolutionizing property management by ensuring guaranteed rent and comprehensive service, thereby aligning the interests of owners and managers to minimize vacancies. CTO Philip Lee, who joined in 2021, leveraged Retool to enhance Doorstead's internal operations, enabling the company to scale efficiently during rapid growth. Retool's platform allowed Doorstead to build custom tools for pricing and operational needs, significantly increasing productivity and reducing human error. This shift from Airtable to Retool facilitated faster property readiness and improved tenant services, with structured data and automation optimizing the business model. Retool's adoption extended beyond internal tools, enhancing the tenant experience by streamlining maintenance request processing, which contributed to Doorstead's operational efficiency and growth, allowing them to manage a larger number of properties effectively.