Company
Date Published
Author
Kevin Garcia
Word count
1428
Language
English
Hacker News points
None

Summary

BWH Hotel Group, a leading global hospitality network, is leveraging technology to enhance its operational efficiency, particularly through the use of Retool, a platform for building internal tools. Stephan Zimmer, the Enterprise Analytics and Automation Manager for BWH Hotel Group Scandinavia, has been instrumental in transforming the group into a data-driven business by creating interactive and efficient tools for revenue managers. He replaced cumbersome Excel spreadsheets with dynamic applications that allow real-time data analysis and forecasting, significantly reducing manual workload and enhancing decision-making processes. By implementing Retool, Stephan accelerated the development of these tools, achieving market readiness five times faster than competitors and saving substantial time and costs. His efforts have empowered revenue managers with accurate, interactive data, enabling them to adjust strategies based on real-time insights. The success of these tools has prompted plans for further expansion into finance operations, underscoring the strategic role of technology in differentiating BWH Hotel Group in the hospitality industry.