How 3 financial services companies use internal tools to save engineering resources

Financial services companies are leading in the investment and development of internal tools to boost efficiency and resource allocation, as demonstrated by firms like Brex, Ramp, and CommonBond. Brex developed a Template Manager to enable non-technical employees to manage app notifications, thereby freeing engineers to focus on more critical tasks. Ramp uses a centralized dashboard to streamline its underwriting process, allowing for quicker credit limit decisions and improved customer experience. CommonBond created an internal tool to simplify its forbearance process, reducing manual input and enhancing operational efficiency. These examples highlight how internal tools can significantly reduce manual work, improve processes, and reallocate engineering resources to customer-facing features while maintaining security and compliance in the financial sector.

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