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Seed Announcement

Blog post from Retell AI

Post Details
Company
Date Published
Author
Bing Wu
Word Count
993
Language
-
Hacker News Points
-
Summary

Retell AI, a company specializing in AI voice agents for contact center operations, has secured $4.6 million in seed funding led by Alt Capital, with contributions from Y Combinator, Carya Venture, and notable industry figures. The company aims to revolutionize contact centers by leveraging large language models (LLMs) to create more dynamic conversational AI agents, addressing challenges such as achieving human-level latency and mastering turn-taking. Unlike traditional conversational tools, Retell AI focuses on ensuring that LLMs are reliable and capable of executing actions intelligently while handling interruptions. Since its initial launch, Retell AI has grown significantly, achieving an annualized revenue surpassing $3 million and gaining customers among leading BPOs. The company remains committed to simplifying the process of developing production-ready AI voice agents and seeks to expand its team with exceptional engineers to further enhance its offerings.