Do Retell AI's Voice Agents Have HIPAA Compliance and BAAs?

Retell AI's voice agents are designed for healthcare environments to ensure HIPAA compliance and secure handling of protected health information (PHI) through Business Associate Agreements (BAAs). HIPAA, a U.S. legislation enacted in 1996, sets national standards for electronic healthcare transactions to protect patient data. Retell AI assists healthcare organizations by providing risk assessments, developing HIPAA-compliant policies, offering training, and implementing data encryption and access controls. The company offers flexible BAAs under a pay-as-you-go plan, enabling healthcare providers to integrate AI solutions while maintaining compliance and enhancing trust with patients. By following best practices such as regular audits, comprehensive training, real-time monitoring, and secure data handling, healthcare organizations can effectively leverage AI technologies while safeguarding sensitive patient data.