Jp Valery, a seasoned Customer Success Engineer with over 7 years of experience, has joined Resend, bringing his expertise in automating workflows and enabling developers to support customers. He started building websites at age 8 and developed a passion for connecting people through the internet. Jp's career journey was shaped by learning various skills on the way, including his interest in game and level design. In his free time, he enjoys flying and shares his flying metrics online. As part of Resend, Jp aims to leverage his decade-long experience in email and customer success to help customers grow, citing the company's quality software as a key motivator. He finds inspiration through browsing blogs, social media, forums, and group chats with like-minded individuals. If not coding, Jp would be flying or working with computers in some other capacity. His desktop is simple and clutter-free, while his favorite tool is CleanShot X for screenshotting, and his go-to hotkey is `Cmd + Shift + 4 + Ctrl`. He finds joy in the peacefulness of flying and values developing curiosity and empathy to effectively communicate with people and solve their problems.