Resend's First Ops Offsite
Blog post from Resend
A distributed team of developers planned a smaller offsite with just the ops team to discuss how to support hundreds of thousands of developers. The team tried various approaches to create an agenda, including brainstorming and organizing ideas into a cohesive plan. They used tools like Notion and Figjam to collaborate and share notes during sessions. After a week of intense discussion, they found themselves circling topics and generating new ideas, but struggled to prioritize the most impactful ones. The team's goal was to create a clear plan for moving forward, using their collective knowledge and expertise to support developers worldwide.
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