HPC Documentation: Bridging the Gap Between Users and Systems
Blog post from Rescale
Rescale's HPC Support Team emphasizes the critical role of comprehensive documentation in enabling users to effectively utilize high-performance computing resources. With over seven years of experience, the team understands that clear, up-to-date documentation serves as a vital bridge between users and the platform, facilitating user satisfaction and system adoption. Effective documentation includes user guides, FAQs, and system-specific manuals, all tailored to address common queries and provide in-depth guidance on specific configurations. The creation of user-friendly documentation involves logical structuring, the use of visual aids, plain language, and openness to user feedback. Regular maintenance and updates ensure that documentation aligns with the latest system changes. In addition to documentation, user training and guided orientations are pivotal in empowering users to navigate the system independently, thereby enhancing their experience and fostering innovation. The support team views documentation as a strategic investment that is essential for a thriving HPC ecosystem.