Evolving DORA's "Four Key Metrics" for Customer-hosted Software
Blog post from Replicated
Dexter Horthy discusses the evolution of DORA's "Four Key Metrics" for assessing software team effectiveness, highlighting the complexities of applying these metrics to customer-hosted software compared to SaaS applications. Replicated addresses these challenges with its Instance Insights feature, which provides crucial data for optimizing the lifecycle of customer-hosted applications, enabling vendors to understand key metrics like Age of Deployed Software and Time to Install. This tool offers visibility into version adoption trends and helps software teams set goals by visualizing adoption metrics such as unique versions and adoption rates. By leveraging these insights, independent software vendors can make informed, data-driven decisions regarding product roadmaps and resource allocation, thus enhancing their ability to manage customer-hosted environments effectively.